Morningstar DBRS: Insight

Overview

Designed the user experience (UX) and user interface (UI) for Insight, an internal credit ratings management software used by Structured and Corporate Finance, Sovereign, Private, Compliance, and Publishing teams to manage the entire ratings process, including the My Deals module for deal management. The goal was to streamline workflows, reduce clicks, and minimize support complaints.

Key Wins

Transformed Analyst Workflows

Directed the end-to-end design of the Insight Ratings Management Tool, the system analysts rely on every day.

  • 42% boost in workflow efficiency
  • Cleaner, faster, more accurate decision flows
  • Built interaction patterns now used across the platform

Co-Created the Morningstar Design System

Delivered a unified design language that became the backbone for consistent UI across Morningstar products.

  • Reduced design + engineering churn
  • Accelerated handoff and releases
  • Standardized components, patterns, and accessibility

Elevated Search Intelligence

Partnered with DBRS Morningstar to overhaul search experience and routing logic.

  • 35% increase in search accuracy
  • Clearer ranking, better entity grouping, and more relevant results

Led a High-Performing Global Design Team

Managed, scaled, and mentored designers across Chicago and Mumbai.

  • Built a shared design culture and clear quality bar
  • Instituted design sprints, critiques, and rapid iteration cycles
  • Drove alignment across product, engineering, and data science

Impact

A more efficient, intuitive, and scalable enterprise platform—powered by a design system that continues to support thousands of global users and dozens of product teams.